About us
ABOUT VIETNAM SIGHTSEEING TOURS COMPANY
Vietnam Sightseeing Tours is proud to be a leading tour operator in Vietnam with fully International Tour Operator license. Vietnam Sightseeing Tours entry into the tourism industry has marked a significant contribution to bridging travelers and the locals who live in the areas we explore. Hence, we have made it our missions to benefit our clients, the local people as well as the environment where we set foot.
We’re on a journey to transform ordinary trips into extraordinary ones. We are your guide, bringing your personal experiences. Wherever your travels take you, we’ll show you the unique and unmissable things to do in your destination. Today, thousand have used our website to turn their travel dreams into reality. And we’re just getting started. We’re changing the way people connect to the places they visit so anyone can create their dream vacation.
Activity of the company
The Vietnam Sightseeing Tours brand has been on the market since 2010. Today the operator occupies a leading position in the tourism industry and is positioned as a brand of reliability and quality. Vietnam Sightseeing Tours’s own host companies serve Vietnam Sightseeing Tours’s clients in Laos, Cambodia, Thailand, Vietnam and Southest Asia.
Tour operator Vietnam Sightseeing Tours offers the best resorts and hotels in almost South east Asia countries. There is constant work to open new directions. The tour operator organizes group and individual FIT tours based on its own charter programs and regular flights, develops incentive, congress, sports and other types of tourism, and also actively sells air tickets online.
Goals and mission
Vietnam Sightseeing Tours’s mission is to contribute as much as possible to the creation of a civilized tourist market, where relationships in the client-agent-operator chain are based on mutual trust and respect. The ultimate goal of the company is to make quality recreation accessible to all categories of the country’s population.
The main goal of Vietnam Sightseeing Tours is to further increase the efficiency of the company’s activities and its competitiveness in the market, which involves focused work in four areas:
- Managing market expectations by strengthening loyalty to the company’s product and carrying out effective activities to further increase Sightseeing Tours brand awareness;
- Improving the company’s performance indicators due to higher sales volumes and differentiation of tourism products, constant monitoring of the current situation in the market and prompt adjustment of plans;
- Improving the QUALITY of company management through effective planning and increasing the accuracy of performance forecasts;
- Work to the highest international standards, the introduction of innovative tourism technologies, without which forward movement is impossible.
Vietnam Sightseeing Tours’s future plans include increasing the company’s market share, expanding its business by improving quality, developing new directions and expanding the range of services provided.
Development prospects
The company’s specialists carefully study the market and predict future trends in demand. Work is planned based on the data obtained in order to direct sales volumes in the required direction. Long-term plans and plans for the next 3, 5 and 10 years are constantly updated and supplemented taking into account the analysis of trends in the world tourism market and international politics.
Charter and regular flights are operated from all major cities of Vietnam. The company is a multi-profile tour operator and offers not only recreation in mass, exotic and excursion destinations, but also the organization of business corporate events, sports camps and thematic trips.
Vietnam Sightseeing Tours’s goals are to consolidate its leadership position as a leading Vietnam tour operator and increase the company’s market share while simultaneously improving the quality of the tourism product offered. As well as the further introduction of innovative technologies, without which the dynamic development of modern tourism business is impossible. The company has become an example for many Vietnam travel agencies that adopt the experience of Vietnam Sightseeing Tours. This, in turn, is an incentive for the further development of the company.
Product quality
The company pays great attention to customer focus and practices an integrated approach to quality in its work. This means quality in everything, from the product offered to the work of the employees of all departments of Vietnam Sightseeing Tours. Thanks to this, the hallmark of Vietnam Sightseeing Tours is the consistently highest quality of services provided.
Comprehensive quality control of all components of the tourism product is carried out at every stage of its formation, promotion and sale. Vietnam Sightseeing Tours is implementing the requirements of the ISO 9001 standard.
Vietnam Sightseeing Tours’s regular partners include more than 220 agencies throughout Vietnam, over 10 airlines and more than a thousand hotels.
Relations with partners are based on the principles of openness and decency, without which it is impossible to build a successful business.
Each agent, purchasing a Vietnam Sightseeing Tours product, can be sure that his client will be provided only high-quality services, carefully checked and selected by Vietnam Sightseeing Tours experts. That is why the product offered on the market under the Vietnam Sightseeing Tours brand is, in the eyes of consumers and partners, synonymous with reliability and quality.
Social responsibility
The company intends to contribute to increasing the prestige of the Vietnam tourism industry, establishing fair competition and civilized relations between market participants. Vietnam Sightseeing Tours makes an active contribution to the implementation of federal programs in the field of tourism.
The company is clearly aware of its responsibility to society as a whole. Numerous charitable events of the company are aimed at supporting the poor and needy segments of the population. The company provides assistance to orphanages and works closely with various charitable foundations, paying special attention to orphans and veterans.
Values and principles
Absolute transparency and respect for the customs and traditions of the country where the company operates.
– The company’s employees are not only an integral and important part of the business process, but also members of the large friendly Vietnam Sightseeing Tours family.
– Relations with partners are built on a long-term, mutually beneficial basis. That is why all the company’s partners are its true friends.
– Competition in the market is a natural incentive for Vietnam Sightseeing Tours to further develop.
– Vietnam Sightseeing Tours respects the opinions of partners and competitors, is open-minded to criticism and is always open to cooperation.
– Participation in charity and social life of the country is mandatory for the company.
– The company strives to ensure that every tourist is satisfied with their vacation under the Vietnam Sightseeing Tours brand.
– Vietnam Sightseeing Tours contributes in every possible way to the further development of the tourist consumer market, understanding that the successful development of the company is possible only with the progressive movement forward of the entire tourism industry.
